How do I ensure the best candle performance?
How long will my Sweet Home candle burn?
What is the shipping policy?
Refunds? Returns? Cancellation Policy?
Are Sweet Home candles made of soy?
* Allow the candle to liquify all the way to the edges before extinguishing. This is especially important for the first burn and will help to prevent tunneling.
* Keep the wick trimmed to 1/4 inch at all times to prevent smoking.
* Discontinue use when 1/2 inch of wax remains.
Each candle will burn for approximately 50 hours.
Although we make every attempt to ship within 2 business days, it may take up to 7 business days to ship. Any customers placing orders that require longer than 7 business days will be contacted by Sweet Home. We ship via US Postal Service Priority Mail.
Please contact us by phone if an order must be cancelled. Returns are not accepted at this time. Please contact us if there is a problem with your order which would possibly require a refund. We will do our best to make it right!
This is the question we get the most! In 2016 we began using a new soy blend for our candles. This blend allows for excellent scent throw and desirable burn characteristics.
Do Sweet Home candle wicks contain lead?
No, all Sweet Home candles are lead-free.